Reference

What You Agree To When You Use 7744pub

Our legal framework sets out how your account works, what data we hold, and how payments through GCash, Maya, and InstaPay are processed — all subject to applicable Philippine law and your eligibility as a player.

Account TermsData & PrivacyPayment RulesEligibility ConditionsContact Rights
7744pub What You Agree To When You Use 7744pub
REACH OUR TEAM

How to Contact Us About Legal Questions

Team online

Live Chat

Open the chat icon from any page on your account. Our team handles account and policy questions directly — no email thread needed for straightforward cases.

Email Support

Send your legal query or formal complaint to our support address. We acknowledge within one business day and follow up with a resolution path within five business days.

Account Help Centre

Find policy documents, terms updates, and GCash or Maya verification steps inside the Help section of your account dashboard — no login required to read them.

HOW WE HANDLE IT

Data, Security and Your Account Rights

Data We Hold

We store your registration details, transaction records, and device session logs. You can request a full copy of your data by submitting a written request through live chat or email support.

Cookies and Tracking

Our site uses session cookies to keep you logged in across mobile browser and desktop. Analytics cookies are anonymised. You can manage cookie preferences from the settings panel in your account.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, lock your account instantly from the security tab and contact support immediately.

Retention and Deletion

We retain account and transaction data as required by applicable Philippine regulations. You may request account closure and deletion of non-mandatory data by contacting our support team in writing.

Common Legal Questions From Our Players

Below are the questions we receive most often about account terms, data rights, and how our policy applies to payments and eligibility in the Philippines. If your question is not here, reach us via live chat or email.

Account access is available where local law permits and to players who meet the minimum eligible age under Philippine law. We verify identity before processing any withdrawal from your account.

We match the wallet name on your GCash, Maya, or InstaPay account to your registered profile. If the name differs, you will need to submit a government-issued ID to pass verification before your cashout is released.

Yes. Submit a written data access request through live chat or email. We respond within one business day and provide your data summary within the timeframe required by applicable Philippine data privacy rules.

We retain transaction and compliance records as required by Philippine regulations. Non-mandatory personal data is deleted upon written request once your account is formally closed and any pending transactions are settled.

Send your complaint to our support email. We acknowledge within one business day and aim to resolve within five business days. Complex cases involving payment disputes may take longer if document verification is required.

Yes. Material changes to our terms are communicated by email to your registered address or via an in-app alert on your account dashboard. Continued use after the effective date means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.